Privacy Policy

 

 

Privacy Policy & Cookies

This website is owned by Vision Plastics Limited and the data controller is the Sales & Marketing Director any complaints, queries or information requests can be made via email to sales@visionplastics.co.uk or by post to the Sales & Marketing Director at our main trading address.

 

This Privacy Policy ("Policy") explains how information about you is collected, used, and disclosed by your access or use of this site or otherwise as a result of your interactions with us. By visiting this site directly or through another site, you accept the terms and conditions of this Policy. This Policy applies to this site. We are not responsible for the content or privacy practices on any website not operated by us to which this site links or that links to this site.

Information Collection

We collect information from you in several different ways on this site.

Registration and Ordering

Before using certain portions of this site or ordering products, you may be required to complete an online registration form. During registration, you will be asked to provide to us certain personal information, including but not limited to your name, shipping and billing address(es), phone number, email address, and credit card number. In addition, We may also ask you for your country of residence and/or your organization’s country of operation, so we can comply with applicable laws and regulations. These kinds of personal information are used for billing purposes, to fulfil your orders, to communicate with you about your order and the site, and for internal marketing purposes. If we encounter a problem when processing your order, your personal information may be used to contact you.

Information We Collect Automatically

We may also automatically collect information about you when you access or use the site or transact business with us, including:

  • Transaction Information:  When you purchase or return a product, we collect information about the transaction, such as product details, purchase price, and the date and location of the transaction.
  • Log Information: We obtain information about your use of our website, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to this site.
  • Device Information: We collect information about the computer or mobile device you use to access our services, such as the hardware model, operating system and version, unique device identifiers, mobile network information, and browsing behaviour.
  • Location Information: We may collect information about the precise location of your device when you consent to the collection of this information. We may also collect information about your approximate location each time you access this site.
  • Information Collected by Cookies and other Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about you and your interaction with this site, including information about your browsing behaviour, purchase behaviour, and other engagement with the services. We use this information in one or more of the ways described in the "Information Use and Disclosure" section below. Most web browsers are set to accept cookies by default, but you can usually change your browser settings to remove or reject cookies.

Information We Collect from Other Sources

We may also receive information about you from other sources and combine or link that with information We have about you. For example, We may collect demographic and change-of-address information from third party sources and information from third party platforms (such as Paypal).

Information Use and Disclosure

Internal Use

We use your personal information to process your order and provide you with customer service. We may internally process your personal information to improve this site’s content and layout, to improve outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to this site.

Communications with You

We will use your personal information to communicate with you about this site and your orders and deliveries. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.). If you submit your email address, we use it to deliver the information to you. We always permit you to unsubscribe or opt out of future emails. Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders.

External Use

Except as otherwise set forth below, we do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone.

We may disclose information to third parties that perform specific functions on our behalf.  However, we will only disclose the information that is necessary for them to perform their service.

We must provide your credit card number to financial-services corporations such as credit-card processors and issuers as is required to process your orders.  We will use industry standard security measures, including data encryption, when providing your credit card number to others.

We may disclose personal information or financial information in response to requests from law enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms and Conditions or other agreements, or to protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use this site for illegal reasons or to commit fraud.

While we will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. However, it’s possible that we might acquire or merge with or be acquired by another company or that we might dispose of some or all of our assets. If that happens, your personal information may be disclosed to another company, but that disclosure will be subject to the Privacy Policy in effect.

We may share non-personal information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.

Data Security

We take reasonable measures, including administrative, technical, and physical safeguards, to protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

Opt Out/Corrections

Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests by emailing Us at sales@visionplastics.co.uk

Please do not email your credit-card number or other sensitive information.

Offline Collection Use and Disclosure

We also may collect information offline. We will treat any information collected offline in a manner that is consistent with this Policy.  One example involves someone calling us to place an order or to ask questions. When someone calls, we will ask only for the personal information we need in order to place the order or to answer the question. When we need to store information (such as order information), we will enter it into our database.

Updates to this Policy

If we change or update this Privacy Policy, we will post changes and updates on the site so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Policy from time to time so you will know if the Privacy Policy has been changed or updated. 

This Policy was last updated 07/12/2018